Selvedge The marriage of human craftsmanship and transformational technology
Selvedge is your AI transformation and implementation partner. We work shoulder to shoulder with your team to qualify the most impactful use cases, then bring them to life.
Monet painted his water-lily garden at Giverny more than 250 times over nearly thirty years, returning to it in different seasons, weather and light. The subject barely changed, but his understanding of it did. The team at Selvedge studies your business with that same level of patience before a single workflow or agent is engineered and built.
From question to production
- “Can we pass supplier price increases to customers in days, not quarters?”
- “How do we turn twenty years of quotes into a pricing tool our reps actually use?”
- “How do we catch rebates our suppliers owe us but never pay?”
- “How do we shrink month-end close to three days instead of ten?”
- “How do we match every carrier invoice to the rate we actually agreed?”
- “How do we cut onboarding from two months to two weeks?”
- “How do we flag change orders before they eat the margin on a job?”
- “Can we identify deductions retailers charge that can be disputed?”
Who we work with
Three things we look for in every engagement.
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Revenues between $20M and $200M
We work best with larger SMBs and traditional mid-market companies.
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AI is a priority for the CEO
AI projects large and small touch every part of an organization. When leadership hasn’t made it a priority, projects stall and die.
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The outcome is material and can be measured
We only take on projects where the definition of success is meaningful and has a clear “pre” and “post” state.
What we hold to be true
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Your company’s tacit knowledge is its most valuable asset
Technology is a necessary but not sufficient component of AI transformation. We embed ourselves alongside your team to deeply understand the systems, processes and best practices that make your organization unique. We believe that humans steer technology, not the reverse.
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AI is a technology of expansion
Cost-cutting builds are a tempting (and often natural) place to begin. But they are limiting. Used to its full potential, AI is a technology of growth and expansion.
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AI transformation is a forever journey
The underlying technology and its capabilities are changing daily. The world’s best-run organizations have an obligation to continually reassess what is possible today that was not imaginable yesterday.
Selvedge is made up of former operators. We’ve run companies, built systems, managed teams and lived the problems we now help solve.
Craft first. Then code.
Qualifying opportunities from the inside out
I
Start here
What you already do
The work your company already does that could be faster, cheaper or more accurate. We always suggest starting here, ideally with a project that demonstrates cost savings right away. A positive and early measure of ROI on an AI deployment almost always translates to internal excitement about the technology and its capabilities.
II
Then
What you’ve always wanted to do
Every company has a wish list. The projects on the roadmap that keep losing out to more urgent work. AI often gives you the capacity to finally get to them.
III
Last
What’s now possible
What can you do today, because of large language models, that was not possible yesterday? This is the most exciting area and the one that takes the most creativity. We typically go here last, once the first two steps have earned your team’s confidence.
Measured as early as possible
Evaluations are the driving force behind every successful AI deployment. There is no grand reveal. Within the first two weeks we build a rudimentary version and start scoring it.
- You define great
- We ask an agent to solve problems your team has already solved, then grade it against your answers.
- Scored in parts
- Every task is broken into as many measurable steps as possible. Each step must clear its bar before the next is tested.
- Edge cases first
- The cases an agent gets wrong are the most revealing. They expose the tacit knowledge your team carries but has never written down.
- No history? Write the key
- For work that has never been done before, your experts answer a sample of cases by hand and define how to score them.
- Step 1: Read the supplier notice Pass
SKUs, current and new cost, effective date
- SKU 99.9%
- Current cost 99.8%
- New cost 99.7%
- Effective date 99.6%
- Unit of measure 99.5%
Score 99.7% Bar 99%
- Step 2: Find affected contracts Pass
Every customer and contract that carries the SKU
- Right customers 99.4%
- Right contracts 99.0%
- Right SKU 99.6%
- No false matches 98.4%
Score 99.1% Bar 98%
- Step 3: Set the new sell price Below bar
Your pricing rules, margin floors and contract terms
- Pricing rule applied 99.2%
- Margin floor held 99.0%
- Contract terms respected 98.6%
- Timing of the increase 84.8%
Score 95.4% Bar 98%
Edge caseThe agent raised prices for a top-ten account mid-quarter. Your team never does that. They absorb the increase and recover it at renewal. Nobody had written that down.
Rule added. Step 3 retested.
- Step 4: Draft customer notices Waiting on step 3
Same notice, timing and wording your team would send
- Right recipients
- Right price
- Right notice period
- House style
Your stack, not ours.
We build on the tools you already pay for. We’ll never ask you to rip out your CRM, your ERP or any other core system.
Let’s build something remarkable
